Terms of service

1. Who we are

“Mirra,” “we,” “us,” or “MirraLabs” refers to the company that operates mirra.run and the Mirra product (the “Service”). “You” means the individual accepting these terms or the organization on whose behalf you accept them.

2. Eligibility and account

You must be at least 16 years old and legally able to enter contracts to use the Service. If you are using Mirra on behalf of an organization, you confirm that you have authority to bind that organization to these terms.

You are responsible for keeping your account credentials safe and for everything that happens under your account. Notify us at [email protected] if you suspect unauthorized access.

3. Private beta

Mirra is in private beta. The Service is offered “as is” during the beta period. Features, pricing, data models, and availability may change with little or no notice. Design partners who sign a separate design-partner agreement receive the terms in that agreement; if those terms conflict with these, the design-partner agreement controls for that customer.

4. Acceptable use

You agree not to:

• Use the Service to violate any law, intellectual-property right, or third party's rights.
• Upload, submit, or connect malware, illegal content, or content you don't own.
• Probe, scan, or stress-test the Service's infrastructure, except within the scope of our security disclosure program at [email protected].
• Resell, sublicense, or white-label the Service without our written permission.
• Use the Service in a way that disrupts other customers or Mirra itself (e.g. denial of service, resource abuse, crypto mining).

We may suspend or terminate accounts that violate this section.

5. Your content and code

When you run Mirra, your code sends requests to mirror URLs we provision and Mirra stores the request payloads, session state, and scenario results in isolated per-session storage. You keep full ownership of your code, scenarios, and session data. We do not store production credentials for the third-party vendors we mirror, and we do not call real vendor APIs on your behalf. If you install the Mirra GitHub App (Team and Enterprise tiers) to gate pull requests on scenario results, you grant Mirra the narrow permissions described by GitHub at install time — we post check runs, we do not clone your source.

You are responsible for making sure you have the rights to the code you run against Mirra and that doing so complies with your own contracts, security policies, and the third-party vendors' terms of service.

6. Mirra's intellectual property

Mirra, the Mirra logo, the Mirra product, and the website are owned by MirraLabs. These terms do not grant you any right to our trademarks, copyrights, or trade secrets beyond the limited right to use the Service as described here.

7. Fees

The Free tier is free. Paid tiers (Pro at $20/month, Team at $80/workspace/month plus $15 per additional seat, and Enterprise on custom terms) are billed in advance, with session-minute overage charged automatically at the tier's overage rate; there are no hard caps. During private beta, paid-tier fees may be waived or deferred under a separate design-partner agreement.

8. Termination

You can stop using the Service at any time. We can suspend or terminate your access if you breach these terms, if required by law, or if we shut down the Service. If we terminate the Service entirely, we'll give you reasonable notice and a way to export your data.

9. Warranty disclaimer

The Service is provided “as is” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. During private beta, you should not rely on Mirra as your sole line of defense for any production-critical workflow. Don't replace production testing with Mirra until we say the Service is generally available.

10. Limitation of liability

To the fullest extent permitted by law, MirraLabs will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits, lost data, or business interruption, arising out of or relating to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the fees you paid us in the 12 months before the claim or USD $100.

11. Indemnification

You will defend and indemnify MirraLabs against third-party claims arising from your use of the Service in violation of these terms, or from content, code, or credentials you connect to the Service.

12. Changes to the terms

We may update these terms as the Service evolves. If we make material changes we'll announce them on this page with a new “last updated” date and, where reasonable, by email to account holders and anyone who has submitted an access request. Continued use after the effective date means you accept the new terms.

13. Governing law

These terms are governed by the laws of the jurisdiction where MirraLabs is incorporated, without regard to conflict-of-laws principles. Any dispute will be resolved in the courts located in that jurisdiction, unless local consumer-protection law gives you rights in your home jurisdiction.

14. Contact

Questions about these terms: [email protected].